top of page

The F.A.Q. section of our website is designed to answer any questions you may have about our Roadside Assistance services.

We also have answers to questions related to membership, roadside help, our online store, and dealership inquiries. Please feel free to contact us if you have any additional questions.


Q: Where Can I Find My Tire Size?


A: In The Driver's Side Door Jamb and the Diameter of the Tire.


Q: How long before my tech arrives?


A: You can track your technicians real time location from your mobile device.

Helpful Links

A Guide to Useful Information & Resources

  • Locating & Reading Your Tire Size

  • Membership Affiliations

  • B2B

  • Events

  • Hermes Roadside Technology

  • Where do I locate my tire size?
    You can locate your tire size on the driver-side door jamb, your car manual, or the diameter of the tire. Check out our tire locator page for more.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Can I use my membership as soon as I sign up?
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Do you except exchanges/returns?
bottom of page